Service. Service. Service.
How many times have you gone to a store or restaurant and received poor service? I had a conversation recently with one of my clients who had difficulty reaching a contractor for a bid on a very large project. Calls to the contractor were unanswered except for a recorded message saying “I’ll be out of the office on a golf outing; please call back tomorrow.” Wow. I guess the contractor’s golf outing is more important than your business! And why didn’t they leave a back-up contact while they were out?
I can think of one corporation in this country that prides itself on great service: Disney World. From the moment you walk into this amusement park it is clean, and the staff go out of their way to make you happy. Shapco knows the importance of good customer service and we make sure our clients always receive our best. You’ll never hear that your sales representative is out golfing and unavailable for your call. All of our sales representatives have smart phones so they are available to you 24/7. Not only that, we have top-notch customer service representatives inside the shop at all times. Joel Shapiro, the owner of the company, is also available to meet or talk with any client.
Besides great customer service, here are 10 solid reasons to buy from Shapco Printing:
- Digital, Conventional or UV Printing.
- Complete data/mailing services.
- Professional proofreading on staff.
- Solutions-oriented service.
- Central US location for efficient delivery to all areas of the country.
- Tremendous capacity for faster turn times! We also have the most UV presses of any commercial printer in Minnesota.
- Environmentally-sensitive Green printer.
- Conveniently located off Light-Rail and Northstar commuter rail systems in downtown Minneapolis.
- Nationally recognized for award-winning projects.
- Available 24/7.
